Process and shipment: We normally require up to one week for processing the order until shipped and it takes about 3 to 10 days (depending on the location) to receive after the order is shipped.
Return Policy: We cannot offer a guaranteed return policy. Because our products are custom made, variations will occur from one piece to another. We carefully inspect each product before shipment or delivering to ensure that you receive high-quality product. If you have any questions regarding your order, please feel free to contact us at: jonahsark@shaw.ca or call: 604-990-1642
Guarantee: As with any custom order, we will not replace product (s) in following cases:
If the incorrect name or measurement was given at the time of order,
If the pet outgrows the product,
If the collar was chewed or the buckle was cracked by any dog,
Other than these we guarantee our products for one year.
Free Shipping:on orders over $100
Payments: To insure maximum security and privacy, we only accept payments via PayPal.
You don't need to have a paypal account in order to make payments at this shop.
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Paypal is secure and reliable. We use Paypal exclusively for our websites and in over 4 years we have not had a single problem with.
