Return Policy: We cannot offer a guaranteed return policy. Because our products are custom made, variations will occur from one piece to another. We carefully inspect each product before shipment or delivering to ensure that you receive high-quality product. If you have any questions regarding your order, please feel free to contact us at:
Guarantee: As with any custom order, we will not replace product (s) in following cases:
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If the incorrect name or measurement was given at the time of order,
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If the pet outgrows the product,
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If the collar was chewed or the buckle was cracked by any dog,
Other than these we guarantee our products for one year.
Free Shipping: on orders over $100
Payments: We accept payments using Master Card and Visa. To insure maximum security and privacy, we also accept payments via PayPal.
Please note If…
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Call us @ 604-990-1642 and order on the phone.
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Email us your order with your phone number and we will call you back to take your credit card info by phone, or
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Visit us in person @:1611 Welch St. North Vancouver BC, V7P 3G9
A note about PayPal:
You don't need to have a paypal account in order to make payments at this shop.
PayPal, the trusted leader in online payments, lets you send and receive money online quickly and securely. Over 78 million users have a PayPal account, and it's accepted by merchants everywhere, both on and off eBay.
With a PayPal account, you can:
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Protect your account information with PayPal's industry-leading security and fraud prevention systems
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Shop and pay conveniently by saving your information with PayPal
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Send money quickly and easily to anyone with an email address
Paypal is secure and reliable. We use Paypal exclusively for our websites and in over 5 years and we have not had a single problem with.
